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Division of Consumer Services Enforcement Actions

The Washington State Department of Financial Institutions (DFI) takes enforcement action against businesses and individuals that violate the laws, rules, or regulations.

Below is a list of recent enforcement actions. These actions help ensure compliance with state financial laws and protect consumers from unlawful practices.

Order # Respondents Type of Order Act Date Entered
C-25-3962-25-CO01

NG Solutions, LLC, NMLS 2287281
The Cadle Company, NMLS 206836

Consent Order Consumer Loan Act 07/01/2025
C-24-3826-25-CO01

Streamline Mortgage Corp - NMLS # 1645153

Consent Order with attached Statement of Charges Consumer Loan Act 06/30/2025
C-23-3638-25-FO02

Hometown Lenders, Inc., NMLS #65084

Final Order with attached Statement of Charges Consumer Loan Act 06/30/2025
C-24-3779-25-FO01

American Home Solutions
Eduardo C. Salinas

Final Order with attached Statement of Charges Mortgage Brokers Practices Act 06/17/2025
C-23-3682-25-FO01

Vanessa Marie Hop

Final Order with attached Statement of Charges Consumer Loan Act 06/16/2025
C-24-3885-25-CO01

Benchmark Lending, LLC, NMLS #36652
Ryan Trevor Jaussi, NMLS #38703

Consent Order with attached Statement of Charges Mortgage Brokers Practices Act 06/13/2025
C-25-3973-25-TD01

Bay-Valley Mortgage Group Inc d/b/a Pacific Bay Lending Group and Valley View Home Loans - NMLS #192103

Temporary Order to Cease and Desist Consumer Loan Act 05/30/2025
C-24-3881-25-CO01

Budget Mortgage Corp, NMLS 388808

Consent Order Consumer Loan Act 05/29/2025
C-22-3260-25-CO01

Pinnacle 1 Mortgage LLC, NMLS #130681
Jeffrey E. Coates, NMLS #130695

Consent Order with attached Statement of Charges Mortgage Brokers Practices Act 05/27/2025
C-25-3929-25-CO01

Helping Hands Team Inc dba HomeDirection (2725899)

Consent Order Consumer Loan Act 05/19/2025
C-21-3234-25-CO01

Loan Factory Inc. NMLS #320841
Thuan Nguyen, NMLS #320775

Consent Order with attached Statement of Charges Mortgage Brokers Practices Act 05/16/2025
C-24-3829-25-CO01

Cleveland Street Mortgage, LLC, NMLS #1902724
Christopher Butaud, NMLS #13157

Consent Order Mortgage Brokers Practices Act 05/08/2025
C-21-3208-25-CO02

Brett Burns, NMLS #320423

Consent Order with attached Statement of Charges Consumer Loan Act 05/02/2025
C-23-3584-25-CO01

Xpert Home Lending Inc., NMLS #2179191
Alysia Jill Budd NMLS #1091768
Richard Louis Hanlin NMLS #263188

Consent Order with attached Statement of Charges Consumer Loan Act 05/02/2025
C-21-3208-25-CO01

Directors Mortgage, Inc., NMLS #3240

Consent Order with attached Statement of Charges Consumer Loan Act 05/02/2025
C-22-3499-25-FO01

SHAWN C. GANTT, NMLS # 1034592

Final Order with attached Statement of Charges Consumer Loan Act 04/25/2025
C-24-3742-25-CO02

Sigue Corporation NMLS #915912

Multi-State Agreement Uniform Money Services Act 03/20/2025
C-24-3838-25-CO02

Gray Processing
Amanda Gray, NMLS #321795

Consent Order Mortgage Brokers Practices Act 03/12/2025
C-25-3908-25-FO01

EscrowLink LTD

Order Withdrawing Temporary Order to Cease and Desist Escrow Agents Registration Act 02/21/2025
C-24-3870-25-FO01 * UNDER APPEAL*

WOODWARD NATIONAL LENDING, LLC NMLS #2260661
MICHAEL NSHIWAT NMLS #1031062

Final Order with attached Statement of Charges Consumer Loan Act 02/18/2025