If you have an issue with a financial institution regulated by DFI, you can file a complaint with us.
We will investigate the complaint and work with you and the financial institution to resolve it if possible.
File a Complaint Against:
- Banks and Trust Companies
For state-chartered banks or trust companies. - Credit Unions
For state-chartered credit unions. - Loans
For mortgages, consumer loans, or student education loans. - Payday Lenders
For payday loan providers. - Escrow Companies
For escrow companies or officers. - Money Transmitters
For money transmitters or currency exchangers. - Securities and Investments
For securities, franchises, or investment advisers.
Contacting Other Financial Regulators
If DFI does not regulate the financial institution you are looking to file a complaint against, see: contact information for other financial regulators
Contact Us
Phone: 1-877-746-4334
Email: dfi@dfi.wa.gov