Do you have a complaint about a financial institution, company, product, or professional in Washington state? Submit your complaint to DFI and we will help to try and get it resolved.
File a Complaint Regarding
State Chartered Bank or Trust Company
File a complaint against a Washington state-chartered bank or trust company.
State Chartered Credit Union
File a complaint against a Washington state-chartered credit union.
Mortgage, Consumer Loan, Student Education Loan
File a complaint regarding a mortgage, consumer loan, or student education loan.
Payday Loan
File a complaint regarding a payday loan.
Escrow
File a complaint regarding an escrow agent, officer, or company.
Money Transmitter, Currency Exchanger
File a complaint regarding a money transmitter or currency exchanger.
Securities, Franchises, Investment Adviser
File a complaint regarding securities, franchises, or an investment professional.
Who To Contact - Other Complaints
DFI does not regulate all financial institutions in Washington. For information or to file a complaint, contact one of the agencies below:
Credit Card Companies
Consumer Financial Protection Bureau
Federally Chartered Banks
Office of the Comptroller of the Currency
Federal Deposit Insurance Corporation (FDIC)
Federally Chartered Credit Unions
National Credit Union Administration (NCUA)
Real Estate Complaints (Real Estate Agents, Appraisers)
Washington State Department of Licensing
Insurance Complaints (Auto, Home, Life, Business)
Washington State Office of the Insurance Commissioner
Construction Service Complaints (Contractor, Plumber, Electrician)
Washington State Department of Labor and Industries
Internet Business Complaints (Fraud, Privacy, Security)
General Business Complaints
Washington State Office of the Attorney General
Better Business Bureau
Federal Trade Commission