If you are having problems with a business operating in Washington you should file a complaint with the Washington State Department of Financial Institutions.

We’ll investigate the complaint and, if necessary, take appropriate action.

File a Complaint with DFI

To file a complaint, select the applicable business type or financial service provider from the list below.

Other Complaints – Who to Contact

DFI does not regulate all financial institutions in Washington. For information or to file a complaint, contact one of the agencies below:

Credit Card Companies

Consumer Financial Protection Bureau

Federally Chartered Banks

Office of the Comptroller of the Currency
Federal Deposit Insurance Corporation (FDIC)

Federally Chartered Credit Unions

National Credit Union Administration (NCUA)

Real Estate Complaints (Real Estate Agents, Appraisers)

Washington State Department of Licensing

Insurance Complaints (Auto, Home, Life, Business)

Washington State Office of the Insurance Commissioner

Construction Service Complaints (Contractor, Plumber, Electrician)

Washington State Department of Labor and Industries

Internet Business Complaints (Fraud, Privacy, Security)


General Business Complaints

Washington State Office of the Attorney General
Better Business Bureau
Federal Trade Commission