If you have a problem with a financial institution regulated by DFI, you may file a complaint with us.
State Chartered Bank or Trust Company Complaints
File a complaint against a Washington state-chartered bank or trust company.
State Chartered Credit Union Complaints
File a complaint against a Washington state-chartered credit union.
Mortgage, Consumer Loan, Student Education Loan Complaints
File a complaint regarding a mortgage, consumer loan, or student education loan.
Payday Loan Complaints
File a complaint regarding a payday loan.
Escrow Complaints
File a complaint regarding an escrow agent, officer, or company.
Money Transmitter, Currency Exchanger Complaints
File a complaint regarding a money transmitter or currency exchanger.
Securities, Franchises, Investment Adviser Complaints
File a complaint regarding securities, franchises, or an investment professional.
Who To Contact - Other Complaints
DFI does not regulate all financial institutions in Washington. For information or to file a complaint, contact one of the agencies below:
Credit Card Companies
Consumer Financial Protection Bureau
Federally Chartered Banks
Office of the Comptroller of the Currency
Federal Deposit Insurance Corporation (FDIC)
Federally Chartered Credit Unions
National Credit Union Administration (NCUA)
Real Estate Complaints (Real Estate Agents, Appraisers)
Washington State Department of Licensing
Insurance Complaints (Auto, Home, Life, Business)
Washington State Office of the Insurance Commissioner
Construction Service Complaints (Contractor, Plumber, Electrician)
Washington State Department of Labor and Industries
Internet Business Complaints (Fraud, Privacy, Security)
General Business Complaints
Washington State Office of the Attorney General
Better Business Bureau
Federal Trade Commission