If you are having problems with a business operating in Washington you should file a complaint with the Washington State Department of Financial Institutions.
We’ll investigate the complaint and, if necessary, take appropriate action.
File a Complaint with DFI
To file a complaint, select the applicable business type or financial service provider from the list below.
Other Complaints – Who to Contact
DFI does not regulate all financial institutions in Washington. For information or to file a complaint, contact one of the agencies below:
Credit Card Companies
Consumer Financial Protection Bureau
Federally Chartered Banks
Office of the Comptroller of the Currency
Federal Deposit Insurance Corporation (FDIC)
Federally Chartered Credit Unions
National Credit Union Administration (NCUA)
Real Estate Complaints (Real Estate Agents, Appraisers)
Washington State Department of Licensing
Insurance Complaints (Auto, Home, Life, Business)
Washington State Office of the Insurance Commissioner
Construction Service Complaints (Contractor, Plumber, Electrician)
Washington State Department of Labor and Industries
Internet Business Complaints (Fraud, Privacy, Security)
General Business Complaints
Washington State Office of the Attorney General
Better Business Bureau
Federal Trade Commission