The Washington State Department of Financial Institutions is dedicated to helping Washington consumers. Below you will find information about consumer assistance and financial education resources available from us. Financial Resources for Washington Residents Impacted by COVID-19 Paying bills, student loans, and mortgages. Mortgage Assistance Information about mortgage assistance available to Washington State residents. Verify A License Verify a license with the Washington State Department of Financial Institutions. File A Complaint File a complaint with the Washington State Department of Financial Institutions. Financial Education Resources and information about a variety of financial topics. Free Publications Free consumer publications on a variety of topics. Consumer Alerts Consumer alerts issued by the Washington State Department of Financial Institutions. Financial Resources for Military and Veterans Resources for military servicemembers and veterans.