Mortgage assistance and foreclosure prevention information for Washington state homeowners.

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Telephone Support and Assistance

Homeowners in distress may call DFI’s toll-free number 1-877-RING-DFI (746-4334) to talk to a member of our team and to get assistance in how best to contact their mortgage servicer, and to learn more about their options.

If you would like to talk to a housing counselor, call the Washington Homeownership Hotline at 1.877.894.HOME.

Additional Resources

Helpful resources for Washington homeowners.

  • Washington Foreclosure Prevention Guide
    The Seattle-King County Asset Building Coalition's Washington Foreclosure Prevention Resource Guide is a great resource for homeowners to learn more about the foreclosure process.
  • What is Mortgage Forbearance?
    The CFPB provides consumers with a guide to what mortgage forbearance is, how to request it, and resources for additional assistance.
  • CFPB Provides Consumers with Financial Guidance for COVID-19
    The Consumer Financial Protection Bureau (CFPB) is maintaining a website with steps you can take to help protect yourself or a loved one financially, both in the short and long term.
  • HUD-Approved Housing Counselors
    The U.S. Department of Housing and Urban Development (HUD)-approved housing counselors can discuss options with you if you are having trouble paying your mortgage loan or reverse mortgage loan.