Message from Consumer Services Director Ali Higgs.

Spring 2025 updates from Division of Consumer Services Director Ali Higgs.

Cyber Hygiene Practices for Financial Institutions

As a part of the ongoing 2025 Cyber Hygiene Awareness campaign, the Conference of State Bank Supervisors (CSBS) issued cyber hygiene practices that financial institutions should implement.

From the Field - Common Examination Findings

Our exam teams share frequent violations uncovered across industries last quarter.

Fee Restrictions for Junior Lien Mortgages

For those companies that originate junior lien mortgages, it is important to be mindful of the fee restrictions implemented under the Consumer Loan Act.

Maintaining Licensure – Tips for Staying Compliant

Licensees are solely responsible for compliance with the act under which they are licensed.

Changes Coming to NMLS: Learn More at Town Hall

The Conference of State Bank Supervisors (CSBS) recently announced that it will host two NMLS State Regulated Industry Town Halls. The events are June 11 and July 15.

Spring 2025 Rulemaking & Legislative Updates

Legislative and rulemaking updates from the Division of Consumer Services.

Introducing Consumer Services Chief of Enforcement Kendall Freed

Effective May 1, 2025, Kendall Freed was appointed as the Chief of Enforcement for the Consumer Services Division.

Industry Updates

• Mortgage
• Money Services
• Check Cashing / Payday Loan
• Escrow