All records maintained by the Washington State Department of Financial Institutions (DFI) are available for inspection unless law specifically exempts them. See: List of Records Exempt from Public Record Requests

COVID-19 Updates

  • Summary of Proclamation 20-28. This proclamation temporarily prohibits in-person contacts with the public that are required by the Open Public Meetings Act (OPMA) (RCW 42.30) and the Public Records Act (PRA) (RCW 42.56), suspending some statutory language that would require such contacts. This proclamation also temporarily suspends the PRA’s requirements for agencies to respond to PRA requests for public records within five business days from receipt, and to maintain business hours for public inspection and copying of records for a minimum of 30 hours per week. It is effective from March 24, 2020 until midnight, April 23, 2020, unless extended beyond that date. Please read the proclamation for details and to see the list of citations to the specific OPMA and PRA statutes or portions of statutes that are temporarily suspended.
  • The proclamation also temporarily suspends the PRA requirement that agency offices must be open for public inspection and copying of public records for a minimum of 30 hours per week.
  • The proclamation also temporarily suspends the PRA requirement that agencies respond to PRA requests within five business days.

Requesting Public Records

Please fill out the Public Records Request Form to submit a public records request.

DFI Public Records Request Form

DFI Public Records Fee Schedule

DFI Public Records Index

Record How to Obtain
Business Opportunities Investigations To request information about Securities investigations, submit a public records request using the public records request form above.
Check Cashers and Sellers (Payday Lenders) Interpretive Letters Obtain Online

Obtain online from DFI's website.
Check Cashers and Sellers (Payday Lenders) Investigations Submit a public records request using the public records request form above.
Closed Complaints Against Business Opportunities For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Check Cashers and Sellers (Payday Lenders) For number of complaints call (360) 902-8703. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Consumer Loan Companies For number of complaints call (360) 902-8703. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Escrow Agents For number of complaints call (360) 902-8703. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Franchise Brokers For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Franchises For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Investment Advisers For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Mortgage Brokers For number of complaints call (360) 902-8703. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Securities Broker Dealers For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Securities Issuers For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Securities Salespersons For number of complaints call (360) 902-8781. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Washington Chartered Banks For number of complaints call (360) 902-8704. For complaint specifics submit a public records request using the public records request form above.
Closed Complaints Against Washington Chartered Credit Unions For number of complaints call (360) 902-8790. For complaint specifics submit a public records request using the public records request form above.
Commodity Investments Investigations To request information about Securities investigations, submit a public records request using the public records request form above.
Consumer Alerts Issued By DFI Obtain Online

Alerts are available online
Consumer Education & Information Obtain Online

Visit our website for available consumer education and information.
Consumer Loan Companies Interpretive Letters Obtain Online

Obtain online from DFI's website.

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