The Division of Credit Unions (DCU) periodically conducts standalone Consumer Compliance Examinations at credit unions with total assets over $500 million. For credit unions with total assets less than $500 million, compliance examination work is performed during regularly scheduled safety and soundness examinations. DCU’s compliance examination objectives are to help ensure that Washington state chartered credit unions comply with the applicable consumer protection laws, and to assist these credit unions in identifying compliance program weaknesses and by addressing these weaknesses with appropriate corrective actions.

During standalone compliance exams DCU will focus on examining the credit union’s compliance management program to evaluate whether it has allocated sufficient resources (both personnel and system) to ensure the credit union has strong compliance programs going forward. DCU will evaluate the overall effectiveness of the credit union’s compliance program and issue a composite “Compliance” rating using the FFIEC’s Uniform Consumer Compliance Rating System. A credit union’s compliance management program should be adaptable to meet the challenges of complying with the numerous consumer compliance regulations and the increasing number of changes to these regulations.

See DCU Bulletin # B-13-15 titled “Consumer Compliance Examinations” for more information on DCU’s compliance examination program.

  Last Updated
1. Compliance Management Review

  1. Compliance Management - Objective
  2. Compliance Management - Procedures
January 2017
2. Compliance Exam Rating System and Definitions

  1. Rating system effective March 31, 2017
January 2017
3. Pre-Exam Notifications & Document Requests

  1. Document Request - SCRA
  2. Document Request - Deposit
  3. Document Request - Lending
  4. Document Request - Management System
January 2017
4. Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  1. UDAAP Overview
  2. UDAAP Procedures
May 2017
5. Home Mortgage Disclosures Act (HMDA)

  1. HMDA Overview
  2. HMDA Procedures
November 2018
6. Fair Housing Act (FHA)

  1. FHA Overview
  2. FHA Procedures
November 2018
7. Secure and Fair Enforcement for Mortgage Licensing (SAFE Act)

  1. SAFE Act Overview
  2. SAFE Act Procedures
November 2018
8. TILA/RESPA Integrated Disclosures

  1. TILA-RESPA Integrated Disclosures (TRID) Overview
November 2018
9. Fair Credit Reporting Act (FCRA)

  1. FCRA Overview
  2. FCRA Procedures
November 2018
10. Fair Debt Collection Practices Act (FDCPA)

  1. FDCPA Procedures
January 2019
11. Service Members Civil Relief Act (SCRA)

  1. SCRA Overview and Procedures
November 2018
12. Bank Secrecy Act (BSA)

  1. DCU Bulletin B-14-10, Bank Secrecy Act Guidance and Exam Procedures
  2. AIRES BSA Questionnaire and OFAC questionnaire, 2018
January 2019