File a Mortgage, Consumer Loan, or Student Education Loan Complaint

The Division of Consumer Services regulates mortgage companies, mortgage brokers, consumer loan companies, and student education loan servicers.

If you have an issue with one of these companies you can file a complaint with us.

• File a Complaint Online
• File a Complaint via Mail or Fax

FAQs

Frequently Asked Questions
Answers to frequently asked questions about filing a complaint with the Division of Consumer Services.

Questions? Contact Us

Phone: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334)
Email: CSEnforceComplaints@dfi.wa.gov