Submitted by lushenejj on Mon, 2024-06-10 09:37 Use this form to file a complaint with the Washington State Department of Financial Institutions (DFI). Translation or interpreter assistance: Call 1-877-746-4334. Prefer to mail your complaint? Download our printable form . 1) General Information I understand DFI cannot provide legal advice or act as my lawyer * By submitting this complaint, I understand that the DFI cannot answer legal questions or give legal advice to me and cannot act as my personal lawyer. What is this complaint about? * -- Select an option --Investments, Franchises, Securities Brokers, or Investment AdvisersBanks or Trust CompanyCredit UnionMoney Transmission, Money OrdersPayday Loan or Check CashingMoney Transmission, Virtual/Cryptocurrency Escrow Company or OfficerCurrency ExchangeStudent Education LoanConsumer Loan Originate/ServiceMortgage For our statistics, please share your age Where did you learn about DFI to file this complaint? * What is your preferred language? Are you submitting this information on behalf of someone else? * Yes No If you are submitting this complaint on behalf of someone else, please provide a signed letter from that person indicating permission to communicate with you. 2) Your Information Your name * Mailing address * City * State * -- Select State --AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Marianas IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming Zip * Phone * Email * 3) Complaint Information Company (or individual) you’re complaining about * Have you complained directly to the person or business? * Yes No Who did you talk to? Enter the name(s) of any people you talked to Company address Company city Company state -- Select State --AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Marianas IslandsOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming Company zip Company phone Company email/website Transaction date(s) & amount(s) Have you contacted any other regulator? * Yes No If yes, who? Do you have any documentation about your complaint? * Yes No If yes, please describe Describe your problem or complaint * Please provide as many details as possible, including names, dates, and any steps you've taken. Whistleblower Investments, Securities Brokers or Investment Adviser Complaints Only: Whistleblower Award and Protection Act Please select this option if you wish to be considered a whistleblower under the Whistleblower Award and Protection Act, chapter 21.40 RCW. The identity of a whistleblower is protected from public disclosure pursuant to RCW 42.56.400(6). An individual who wishes to make an anonymous whistleblower complaint must be represented by counsel. Individuals that make whistleblower complaints or that report potential securities law violations to their employer are protected from retaliation pursuant to the Act. 4) Public Records Disclosure Public Records Disclosure Prevent my identifying information from being shared in a Public Records Act request. Public Records Disclosure The Washington Public Records Act (PRA), RCW 42.56, may require disclosure of this complaint in response to a public records request. If you choose, you may prevent your identifying information from being shared under the PRA. Please note that this does not necessarily restrict the release of your identifying information pursuant to a court order, subpoena, or during litigation. If you opt to not share your information in a PRA request, DFI may still need to share your complaint – including identifying information – with the business or person in your complaint during any investigation or if we refer your complaint to another agency.