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Student Education Loan Servicers

The Department of Financial Institutions regulates Student Education Loan Servicers under the Consumer Loan Act, chapter 31.04 RCW, and chapter 208-620 WAC (Act). Student Education Loan Servicers must comply with the licensing, examination, and compliance obligations under the Act.

See: E2SSB 6029

Licensing Information

Student Education Loan Servicers must obtain a Consumer Loan License for the main office location and a Consumer Loan Branch License for any other locations servicing student education loans for Washington State Consumers.

Resources

  • Washington State Student Loan Advocacy
    The student loan advocate supports current and future student loan borrowers in Washington State. Addresses student borrower complaints as well as provides information and resources about student loan repayment.
  • RCW 31.04
    Consumer Loan Act
  • WAC 208-620
    Consumer Loan Act Rules

Contact Us

Division of Consumer Services
Phone: (360) 902-8703
Email: cslicensing@dfi.wa.gov(link sends email)