Exciting News! Division of Consumer Services staff receive honors for work at the national level.

Jacob Monson Receives 2024 Examiner-In-Charge of the Year Award

Congratulations to financial examiner Jacob Monson who received the 2024 Examiner-In-Charge (EIC) of the Year award from the American Association of Residential Mortgage Regulators (AARMR).  Each year, AARMR’s Multi-State Mortgage Committee (MMC) identifies licensees for multi-state exams. The exams are led by an EIC who coordinates examiners from participating states and serves as the primary point of contact between the licensee and the join exam team.

Jacob Monson

Jacob took on the role of EIC for a recent MMC exam. He demonstrated exceptional leadership skills by:

  • Effectively guiding the team through the examination process
  • Coordinating multiple people, all working remotely
  • And ensuring everyone received the information they needed to conduct a thorough review. 

Two additional examiners, Thomas Humphries and Lindsay Stenger were also recognized for serving as EIC on a MMC exam in 2023-2024.

Consumer Services Director Ali Higgs Named to Executive Committee for NACAA

Consumer Services Division Director, Ali Higgs is also stepping into a role at the national level. Ali was recently named to the Executive Committee for the National Association of Consumer Credit Administrators (NACCA).

NACCA is comprised of state regulators. Its mission is to improve the supervision of consumer credit companies like finance companies, payday lenders, and student loan servicers.