If you're having trouble with a payday loan, try resolving the issue with your lender first. If that doesn't work, you can file a complaint with the Washington State Department of Financial Institutions (DFI).
How to File a Complaint
Choose one of the following options:
Frequently Asked Questions
For more information, visit the Consumer Complaints FAQs to find answers to common questions about filing a complaint.
Contact Us
- Phone: Call (360) 902-8703
- Toll-Free: Call 1-877-RING DFI (1-877-746-4334)
- Email: CSEnforceComplaints@dfi.wa.gov