Alert number: CA057232_12/23
The Washington State Department of Financial Institutions (DFI) has received a complaint from a Washington consumer against Processing.Direct, LLC. The consumer reported receiving an unsolicited call from a representative of Processing.Direct, LLC who offered to consolidate and/or refinance the consumer’s student loans. The representative said they could only do so if the consumer provided the information over the phone and the requested payments as soon as possible. This appears to be attempted fraud.
Processing.Direct, LLC is not licensed to offer any sort of consumer loan in Washington State by DFI. Processing.Direct, LLC is not licensed nor registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State.
It appears that Processing.Direct, LLC operates a website at [https://processing.direct] and lists its contact information as:
123 South Center Street, Ste. 3
Bonham, TX 75418
[help@processing.direct]
DFI warns Washington consumers that before doing business with a financial service provider the consumer should:
- Make sure that the entity is licensed. Consumers can use the “Verify a License” feature on DFI’s website to check whether a payday or consumer loan company is licensed to conduct business in the state of Washington.
- Not provide any personal information, such as social security number or bank account number or access if the company is not licensed or authorized to conduct business.
Report Unlicensed Lending Activity or Fraud
Washington State residents only: If you suspect unlicensed activity by a payday lender or consumer loan company, please contact the Department at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov. Even if your activity involves a loan over the internet, a license may still be required.
If you live in another state, find the regulator in your home state.