Offsite Exams

Offsite Exams

As routine DFI compliance examinations continue off-site due to the pandemic, here are a few things to keep in mind to help ensure a successful remote examination:

  • Communicate and respond to the Department in a timely manner. We can typically accommodate reasonable extension requests when given enough advance notice.
  • Respond to all request items sent by the Department. Clarify with Department staff if you have any questions as to what should be provided.
  • Coordinate availability and meetings with the examiner-in-charge. You will be expected to be available for meetings and to respond to examination requests during the scheduled examination.
  • Utilize www.box.com to submit the requested documents. You will receive a box exam folder invite and instructions from us along with your entry packet. If you do not have an existing box account, you will be asked to create a free individual account when you accept the box invite from us. Let us know if additional members of your staff need invites to the folder.
  • Expect secure emails from us during the examination process. You may get emails directly from our email addresses (firstname.lastname@dfi.wa.gov) or through our vendor, Zixcorp. The secure email address may be from notification@dfi-wa-gov.zixportal.com (encryption service). If you want to ensure that we sent the email, please email us directly and not to the notification email as that is not a working email address.

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Summer 2020 Division of Consumer Services Newsletter
Contact us at: dcs@dfi.wa.gov or (360) 902-8703