Student loan resources for Washington state residents.
General assistance and information
Washington State Student Loan Advocate
The student loan advocate supports current and future student loan borrowers in Washington State. Coordinating with other state agencies, Washington's loan advocate:
- Addresses student borrower complaints.
- Provides information and resources about student loan repayment.
- Educates the public about the rights and responsibilities of student loan borrowers.
U.S. Department of Education
If you have a complaint with your lender that you are not able to resolve, or are looking for more information about student loans, contact the U.S. Department of Education.
Filing a complaint about student loan company or product
Washington State Department of Financial Institutions (DFI)
Washington residents can file a complaint about student lenders or loan servicers with the Washington State Department of Financial Institutions.
Consumer Financial Protection Bureau (CFPB)
You can also file a complaint with the federal Consumer Financial Protection Bureau.
Washington Student Achievement Council
If you have a complaint about a specific school, the Washington Student Achievement Council may be able to assist you.
Reporting student loan scams
Washington State Attorney General’s Office
If you have a complaint or want to report a scam file it with the Washington State Attorney General's Office.
Federal Trade Commission (FTC)
You can also report a student loan scam to the Federal Trade Commission.
Legal aid organizations
National Consumer Law Center (NCLC)
NCLC provides a tremendous amount of information for student loan borrowers at all stages of the loan cycle through the website www.studentloanborrowerassistance.org.
Northwest Justice Project (NJP)
Northwest Justice Project has offices across Washington State. You can contact them for assistance and legal advice visit www.nwjustice.org or www.WashingtonLawHelp.org.
Northwest Consumer Law Center (NWCLC)
NWCLC offers legal help on student loan matters. Contact them at: www.nwclc.org.
Learn more about student loans
Student Loan Surival Guide
Guide from the Washington State Attorney General's Office.
StudentAid.Gov
Helpful information about student loans from the U.S. Department of Education.
Student Loans: Consumer Financial Protection Bureau
Information from the Consumer Financial Protection Bureau about student loans.
Answers to common questions about student loans
Information from the Consumer Financial Protection Bureau.