![Cindy Fazio Headshot](images/cindy-fazio-headshot.jpg)
Message from Cindy Fazio
With the recent updates to the Consumer Loan and Mortgage Broker Practices Acts rules and with continuing complaints about improper advertising, I thought it would be a good time for a refresher on advertising....
![Ratings Review Image](images/astroturfing.jpg)
Astroturfing
Astroturfing has become a major issue in the past few years. No, we aren’t talking about the practice of installing fake grass, we are talking about the practice of companies writing fake reviews that appear to be favorable reviews written by consumers.
![2019 In Review Image](images/2019-review.jpg)
By the Numbers - A Look Back at 2019
The start of a new year is a great time to look back at the year just ending. Here is a small snapshot of some of the Division’s many accomplishments from 2019.
![Exam Findings Image](images/exam-findings.jpg)
From the Field - Common Exam Findings
Common violations our exam teams in each industry found during examinations in the last quarter.
![Magnify Glass Examing Paperwork](images/preparing-exam.jpg)
Preparing for an Examination
Several factors are used to determine when licensees are scheduled for an examination, such as: prior examination ratings, transaction volume, compliance history, volume of complaints, coordination with other states when applicable, and tips from the public.
![House and Paperwork](images/qualified-indebtedness.jpg)
Qualified Principal Residence Indebtedness Exclusion
A December 20, 2019 Congressional action revived and extended an important protection for struggling homeowners—the Qualified Principal Residence Indebtedness (QPRI) exclusion.
![Temporary Authority To Operate](images/temporary-authority-operate.jpg)
The Latest on Temporary Authority to Operate for MLOs
If you have helped an MLO apply for a Washington license recently, you likely experienced the impact of a new provision of the SAFE Act known as Temporary Authority to Operate.
![Rules Image](images/rulemaking.jpg)
Rulemaking Updates
Updates for Mortgage Broker Practices Act and Consumer Loan Act.
![House](images/mortgage.jpg)
Mortgage Industry Updates
Updates for the mortgage industry.
![Sorting Money](images/check-casher.jpg)
Check Casher and Seller Updates
Updates for Check Cashers and Sellers.
![Escrow Document](images/escrow.jpg)
Escrow Updates
Updates for the Escrow industry.
![Money](images/money-services.jpg)
Money Services Update
Updates for the Money Services industry.