Quarterly updates from DFI's Division of Consumer Services.

Cindy Fazio

Message from Consumer Services Director Cindy Fazio

Quarterly message and update from Division of Consumer Services Director Cindy Fazio.

Renewal Image

Ready to Renew: What You Need to Know

With the start of November, the renewal period opened and most licensees must take action to maintain licensure in 2023.

Personal Loans

Getting Personal: Requirements for Originating Personal Loans Under the Consumer Loan Act – Part I

Information about the requirements for originating personal loans under the Consumer Loan Act.

Common Exam Findings

From the Field - Common Exam Findings

Common examination findings from the field.

Changes Mortgage System

New Mortgage Broker Examination System Coming

A new online examinations system is coming in 2023.

Mortgage Market

Staying Compliant in Today’s Mortgage Market

Information about staying compliant in today's mortgage market.


Changes in How to Register for Refund Anticipation Loan Providers

As part of DFI’s commitment to streamlining processes wherever possible, the Department is launching an updated way to register Tax Refund Anticipation Loan (RAL) facilitators for 2023.


Cybersecurity: The Latest on Recent Breaches

The latest on significant data breaches impacting Washington consumers.

Olympia Capitol

Rulemaking Updates

The latest rulemaking updates.

Industry Updates

What's New