Assisting and Providing Resources to Vulnerable and Underserved Populations

DFI’s Division of Consumer Services staff regulary steps up to lend a hand in our communities. This may mean handing out consumer protection resources at the Washington State Fair, assisting survivors of domestic violence, or working with our local tribes.

Providing Information to Survivors of Domestic Violence
DFI’s Blanca Alvarez de Ayers recently presented to the YWCA Hope and Power (survivors of domestic violence) class in Federal Way. The class discussed how parents can teach their children financial education. Thanks to Blanca, the presentation was made available in Spanish.

Assisting Those Facing Foreclosure
Brett Carnahan participated in the Financial Empowerment Group meeting at the Urban League Metropolitan Seattle. The purpose of the meeting was to promote understanding about DFI’s foreclosure complaint process for homeowner advocates, and to provide an opportunity to ask questions.

Working with Washington’s Tribes
Joepaul Wong is DFI’s newest Tribal Liaison – answering the call of Washington Tribal leadership for agencies to have native representation in their liaison representatives. Joepaul is a member of Quinault Indian Nation. The Governor’s Office of Indian Affairs is hosting three upcoming WA-State Government to Government Trainings for any agency staff members wanting to know how best to work with tribes.

Resources for Student Education Loan Borrowers
Finally, Consumer Services staff participates in quarterly student education loan servicing meetings with the Washington Student Achievement Council (WSAC) and the Attorney General’s Office. With this coordinated strategy, Washington student education loan borrowers have many qualified resources to assist them.

DFI Staff Handing Out Resources