Rick St. Onge Headshot

Message from Rick St. Onge

Each year Spring brings change, and it always seems to be a little different. Spring at DFI brought some surprises for us as well. Director Gloria Papiez retired as of April 1. Our Division Director Charlie Clark was appointed Agency Director, and I was appointed as Acting Division Director of Consumer Services.

Video Image

Lights – Camera – Action …. Violation?

Videos can provide an engaging platform through which to portray information and can be a useful tool when advertising. However, it is important to remember that videos are considered advertisements by the Department and must comply with all advertising regulations.

Money Services Image

BSA/AML Risk Assessment for Money Services Businesses (MSBs)

An effective anti-money laundering (AML) program is required to be “commensurate with the risks posed by the location and size of, and the nature and volume of the financial services provided by, the money services business.”

Microsoft Logo

Microsoft Windows 7 Ending Support January 14, 2020

As you may be aware, Microsoft announced that it plans to end support for Windows 7 effective January 14, 2020.

Olympia Capitol

Rulemaking Updates

The Consumer Services Division currently has no open rulemaking. Visit DFI’s Rulemaking Webpage for rulemaking activity impacting other DFI industries.


Mortgage Industry Updates

Updates for the mortgage industry.

Loan Servicing Image

Residential Mortgage Loan Servicing Updates

Updates for residential mortgage loan servicers.

Sorting Money

Check Casher and Seller Updates

Updates for Check Cashers and Sellers.

Escrow Document

Escrow Updates

Updates for the Escrow industry.


Money Services Update

Updates for the Money Services industry.