Date Posted: 
Tuesday, November 14, 2017

Did you lose money to a scammer who had you pay using Western Union between January 1, 2004 and January 19, 2017? If so, you can now ask for your money back – and you have until February 12, 2018 to file your claim.

Earlier this year the Federal Trade Commission, Department of Justice, and U.S. Postal Inspection reached a settlement with Western Union. Under the settlement, Western Union agreed to pay $586 million and admitted to aiding and abetting wire fraud. The Department of Justice is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers.

What is the deadline to submit a claim?

You must submit a claim by February 12, 2018.

Who is eligible to submit a claim?

If you sent money to a scammer through Western Union between January 1, 2004 and January 19, 2017, you can submit a claim.

How do I submit a claim?

If you haven't received a pre-filed claim form, visit to learn how to submit your claim.

What kinds of scams are covered by these refunds?

A wide variety of scams may be covered by this settlement, including:

  • Online or internet scams – you did not receive the items you tried to buy online
  • Lottery or prize promotion scams – you were told you won a lottery or sweepstakes, but never got the prize
  • Emergency or grandparent scams – you sent money to someone pretending to be a relative or friend in urgent need of money
  • Advance-fee loan scams – you paid upfront fees, but did not get the promised loans
  • Online dating or romance scams – you sent money to someone who created a fake profile on a dating or social networking website.