Date Posted: 
Thursday, August 16, 2018

Alert number: CA049257_8.1.18(8.19)

The State of Washington Department of Financial Institutions (DFI) has received a complaint from a legitimate company named Balanced Escrow LLC against a company that appears to be misusing its company name.  The legitimate company and consumers reported that the “Balanced Escrow LLC” (not our licensee) was offering to provide escrow services without a license and attempted to charge consumers several thousand dollars for purported escrow transactions involving the sale of timeshares in Mexico.

Licensed Company
2037 Liberty Rd
Eldersburg, MD 21784
Unlicensed Company
400 Union Ave SE
Olympia, WA 98501

It appears that “Balanced Escrow LLC” (not our licensee) may be operating as an unlicensed escrow service provider. “Balanced Escrow LLC” (not our licensee) is not licensed by the DFI and is not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State.  
DFI warns Washington consumers that before doing business with a financial service provider the consumer should:

  • Make sure that the entity is licensed. Consumers can use the “Verify a License” feature on DFI’s website at to check whether a payday or consumer loan company is licensed to conduct business in the state of Washington.
  • Not provide any personal information, such as social security number or bank account number or access if the company is not licensed or authorized to conduct business.

Please note that “Balanced Escrow LLC” (not our licensee) should not be confused with the following company licensed to conduct business in the State of Washington through the Secretary of State, Department of Revenue, and/or Department of Licensing.

2037 Liberty Rd
Eldersburg, MD 21784

Important Information for All Consumers

  • If you received a loan from a lender and someone else is now attempting to collect the loan, collection activity may be subject to the federal Fair Debt Collection Practices Act (FDCPA). If you are contacted by a third party claiming you owe a debt, you can request a “written validation notice,” which must provide the amount of the debt, the name of the creditor you owe, and your rights under the FDCPA. If you have questions regarding federal debt collection laws you can contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP or online at
  • If you feel you have been the victim of a scam you can contact the FTC at 1-877-FTC-HELP (382-4357) or online at; or the Consumer Financial Protection Bureau (CFPB) at 1-855-411-CFPB (2372) or online at
  • If the scammers already have your bank account information, social security number, or other personal information, you may be a victim of identity theft. You can contact your bank and the three major credit bureaus take appropriate precautions. The FTC has information for victims of identity theft online at
  • If you feel you have been the victim of a scam involving the internet you can contact the Internet Crime Complaint Center online at
  • If you feel you have been the victim of a financial scam and are concerned about your personal financial information, you can contact your banking institution and the three major credit bureaus. Procedures for contacting the credit bureaus are available on the FTC’s website at