Loan Servicers

Residential mortgage loan servicers servicing residential mortgage loans located in Washington must be licensed as a Consumer Loan Company.

Licensing Information


News and Information

DFI will hold a webinar hearing regarding the proposed amendments to DFI’s Adjudicative Procedures rules.
The Summer 2016 Division of Consumer Services newsletter is now available.
The Department wants to caution licensees about “social engineering” scams targeting licensees and their customers. Social engineering scams are when hackers use information about the target gathered from various social media sites or online avenues to gain access to sensitive facets of the victim’s identities.
Many people already know Microsoft has announced that on April 8, 2014, Windows XP will reach the end of its support lifecycle and will no longer be supported. The discontinuing of support means that Microsoft will no longer provide security patches, technical assistance or support for Windows XP.

After April 8, 2014, Washington State Department of Financial Institutions (DFI) will consider all devices connected to the Internet running Windows XP a serious security risk. Devices include: PCs, Laptops, and Tablet PCs

Laws and Rules

RCW 19.144
Mortgage Lending and Homeownership
RCW 19.52
Washington State Interest/Usury Laws
RCW 31.04
Consumer Loan Act
WAC 208-600
Mortgage Lending and Homeownership
WAC 208-620
Washington Consumer Loan Act