Consumer Loan Companies
Consumer loan companies doing business in Washington State must be licensed with DFI's Division of Consumer Services.
Call Center Hours
Our call center hours are Monday - Friday 11:00 AM to 5:00 PM (Pacific Standard Time). Call us at (877) RING DFI (746-4334). Or email us at dcs@dfi.wa.gov.
Receive News and Updates Via Email
The Division of Consumer Services also sends out news and updates via email ListServs. To have updates sent directly to your email inbox, sign up for the Consumer Loan Company ListServ.
Quick Links for Consumer Loan Companies
Featured News and Information
All Consumer Loan News 
Subscribe To Email Updates
- Winter 2012 Newsletter
DFI's Division of Consumer Services' Winter 2012 newsletter is now available. -
Changes to Filing Consumer Loan Annual Reports
There is a change this year for Consumer Loan licensees filing the Consumer Loan Annual Reports. In addition to filing the Annual Assessment Report (AAR) and the Consolidated Annual Report (CAR), Consumer Loan licensees must also file their Q4 Mortgage Call Report through the NMLS. The deadline to file the Mortgage Call Report is February 14, 2012. The deadline to file the annual reports is March 1, 2012. -
2011 Annual Assessment Report and Consolidated Annual Report Due March 1, 2012
Both the 2011 Annual Assessment Report and Consolidated Annual Report are due to DFI by March 1, 2012. -
Renewal Reminder
A critical deadline is fast approaching for all non-renewed Washington Mortgage Broker, Mortgage Loan Originator (MLO), and Consumer Loan licenses. On Saturday, December 31, all non-renewed Washington licenses expire. -
Annual Attestation (License Renewal) - Deadline December 31
While the Consumer Loan license is perpetual, licensees must complete an Annual Attestation in the NMLS each calendar year. - Washington Foreclosure Fairness Act May Apply To You
The Foreclosure Mediation Program was created during the 2011 legislative session to provide homeowner foreclosure assistance. State law now requires lenders to notify borrowers prior to foreclosure of the availability of foreclosure prevention counseling and the potential for mediation. All lenders or beneficiaries are covered by the mediation requirement, except financial institutions that have conducted less than 250 foreclosure sales annually. The Department of Commerce implements the law and has the required notices and disclosures available on their website. DFI will examine licensees for compliance with the new law. - Short Sale Guidance
Guidance to licensees providing services in short sale transactions from DFI and the Washington Department of Licensing.
Laws & Rules
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Newsletters
- Winter 2012 Division Newsletter
- Fall 2011 Division Newsletter
- Summer 2011 Division Newsletter
- Spring 2011 Division Newsletter
Contact Us
Our office hours are 8 am - 5 pm PST. (Monday-Friday) Our call center hours are 11 am - 5 pm PST.
| Phone: | (360) 902-8703 | Toll Free: | 1-877 RING DFI (746-4334) |
| Fax: | (360) 664-2258 | Email: | dcs@dfi.wa.gov |
Mailing Address
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For U.S. Postal Service:
Department of Financial Institutions Division of Consumer Services PO Box 41200 Olympia WA 98504-1200 |
For Overnight Delivery:
Department of Financial Institutions Division of Consumer Services 150 Israel Rd SW Tumwater WA 98501 |
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