Washington State Department of Financial Institutions

Escrow Online Complaint Form

Before you begin, please review instructions on how to file a complaint with the Division of Consumer Services.

To file a complaint, please provide:

* Denotes a required field

Public Records Disclosure Act

The Washington Public Records Act (PRA), RCW 42.56, may require disclosure of a complaint after a file is closed. If you choose, you may keep your identifying information exempt from disclosure under the PRA by checking this box. Please note that this exemption does not necessarily restrict the release of your identifying information pursuant to a court order, subpoena, or during litigation.

Your Information

* Name
* Mailing Address
Address Continued
* City
* State
* Zip Code
* Phone Number
Fax Number
Email Address

Property Address in Question (if different from mailing address)

Your Complaint is Against the Following Escrow Company:

* Company Name
Address Continued
* City
* State
Zip Code
Who You Contacted

Escrow Information

Escrow Number
  Amount Funded
Date Escrow Opened

Purpose of Escrow (i.e., home purchase, refinance, commercial real estate, other, etc.)

Common Problems and Issues

Check all that apply
Closing Delay
Disbursement Problems
Escrow Instructions Not Followed
Title Transfers Incorrect or Incomplete

Your Complaint

* Please describe, in detail, the problem that you are having. Remember to include who, what, where, when, why and how the events transpired.

Disclosure of Complaint

Please be advised that in order to process your complaint, the Division of Consumer Services may send a copy of your complaint to the Escrow Agent or subject of your complaint. In addition, your complaint is a "public record" that could be subject to disclosure under a public records disclosure request. Therefore, your complaint may be seen by other people.


By filling in my name and the date below, I declare that the information contained in this complaint is true and accurate and the information may be used to further investigate the complaint.

* Name:
* Date: