Helpful links for customers of banks.
Helpwithmybank.gov helps you find answers to your questions regarding national banks and federal savings associations.
Office of the Comptroller of the Currency (OCC)
The OCC is an agency of the US Department of the Treasury. The OCC charters, regulates, and supervises national banks to ensure a safe, sound and competitive national banking system that supports the citizens, communities and economy of the United States. The Comptroller's Office also supervises federally licensed branches and agencies of foreign banks.
The Federal Reserve System
The Federal Reserve, the central bank of the United States, maintains this site which provides consumer information ranging from shopping for a credit card to understanding home mortgages, and more. It also tells how to file a complaint against a bank and how credit protection laws affect consumers.
Federal Deposit Insurance Corporation (FDIC)
The Federal Deposit Insurance Corporation's mission is to maintain the stability of and public confidence in the nation's financial system. Here you will find out about the FDIC's consumer outreach programs and publications that address the concerns of depositors and other customers of banks and savings associations.
Conference of State Bank Supervisors
The Conference of State Bank Supervisors (CSBS) is the nationwide organization of banking regulators from all 50 states.
National Credit Union Administration (NCUA)
The National Credit Union Administration charters and supervises federal credit unions. Find out about The National Credit Union Share Insurance Fund (NCUSIF) and the NCUA Fraud Hotline -- a telephone line established solely for the reporting of suspicious or illegal activity committed by credit union employees, members, or officials in federally insured credit unions.
National Association of State Credit Union Supervisors
NASCUS is the professional association of 47 state governmental agencies that regulate the nation's state-chartered credit unions.
Consumer Issues - Mortgages, Credit Cards
Consumer Financial Protection Bureau
The Consumer Financial Protection Bureau (CFPB) mission is to make consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Issues with consumer financial products should be submitted to the CFPB.
Federal Trade Commission (FTC)
The FTC maintains a vast array of information concerning consumer protection issues, frauds and scams, and allows you to file a complaint online.
Investments - Securities Regulators
Help for investors from the US Securities and Exchange Commission.
Securities and Exchange Commission
The US Securities and Exchange Commission enforces federal securities laws and regulates the securities industry of the United States.
US Commodities and Futures Trading Commission
The US Commodities and Futures Trading Commission regulates the futures and option markets of the United States.
North American Securities Administrators Association
NASAA is a voluntary association whose membership securities administrators in the 50 states and Canada.
Financial Industry Regulatory Authority
FINRA is not part of the government. FINRA is an independent, not-for-profit organization authorized by Congress to protect America’s investors by making sure the securities industry operates fairly and honestly.
Other Federal Regulators
Department of the Treasury
At the Department of the Treasury site, you can download publications, tax and other Treasury forms. Search orders & directives. You will also find Freedom of Information Act (FOIA) and Privacy Act requests. FOIA Contacts, FOIA FAQS, Treasury FOIA Sites, Directives & Handbook.