Washington State Department of Financial Institutions

Consumer Alert:
Solutions International Escrow Services

Unlicensed Online Escrow Activity

December 19, 2012

It has been reported that Solutions International Escrow Services advertises on the Internet stating that it provides escrow services related to vacation properties and timeshares.

The Washington State Department of Financial Institutions (DFI) received information from a Washington consumer indicating he paid an upfront fee to this company and did not receive services or a refund of the fee. The consumer also reported that he was unable to contact the company.

The company is not licensed by the Washington State Department of Financial Institutions and is not registered with the Secretary of State, the Department of Licensing, or the Department of Revenue.

Solutions International Escrow Services has been associated with the address of: 55 East Jackson Blvd, Chicago, IL 60604; telephone numbers: 773-596-1229, 773-654-4900, and 1-866-978-7413; and website: solutionsinternationales.com.

The Better Business Bureau (BBB) has also issued an alert for this business. The BBB has provided an additional telephone number associated with this company: 773-596-1230.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on DFI's website at www.dfi.wa.gov.

Report Fraud

If you are suspicious of unlicensed activity by an escrow agent contact DFI at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you feel you have been the victim of a loan scam, contact the Federal Trade Commission at 1-877-FTC-HELP (1-877-382-4357), or online at www.ftc.gov.

If you feel you have been the victim of a scam involving the Internet, contact the Internet Crime Complaint Center at www.ic3.gov.

If you feel you have been the victim of a scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

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