Washington State Department of Financial Institutions

Consumer Alert:
Red Rock Tribal

Tribal Payday Lender

August 14, 2014

Also Doing Business As:

The Washington State Department of Financial Institutions (DFI) has received complaints against Red Rock Tribal Lending LLC d/b/a Castle Payday (Castle Payday). It appears that Castle Payday is operating as an online tribal payday lender. Castle Payday claims to be owned by the Lac Vieux Desert Band of Lake Superior Chippewa Indians, a federally recognized Indian tribe exercising its sovereign immunity. Castle Payday asserts that it is subject to regulation only by the United States Government.

Castle Payday is not licensed by DFI. Castle Payday is not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State. Washington State residents are advised that state law provides in RCW 31.45.105(1)(d) and (3) that a small loan made by an unlicensed entity to a person physically located in Washington State is uncollectible and unenforceable in Washington State.

Castle Payday operates a website at castlepayday.com and lists its phone number as 888-269-3526. The address associated with Castle Payday is PO Box 704, Watersmeet, MI 49969.

If you have a complaint against Castle Payday, you can e-mail it to the Lac Vieux Desert Band of Lake Superior Chippewa Indians Tribal Financial Services Regulatory Authority at tfsra@lvdtribal.com.

Verify License

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on the DFI’s website at www.dfi.wa.gov/consumers/findcompany.htm.

Payday Loan Debt Collection Laws

Collection activities are subject to the federal Fair Debt Collection Practices Act. Therefore, if you have questions regarding debt collection laws please contact the Federal Trade Commission at 1-877-FTC HELP, or online at www.ftc.gov.

Debt collectors cannot state or imply that failure to pay a debt is a crime. They cannot call before 8:00 a.m. or after 9:00 p.m. They cannot harass or abuse consumers, or contact consumers' places of employment.

Report Fraud

Washington State residents, if you are suspicious of unlicensed activity by a payday lender please contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you live in another state, find your state regulator.

If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357) or online at www.ftc.gov; or contact the Consumer Financial Protection Bureau (855) 411-CFPB or online at www.consumerfinance.gov. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

<< Back to Consumer Alerts

DFI