Washington State Department of Financial Institutions

Consumer Alert:
Northway Financial Corporation, Ltd. dba PixyCash dba PixyCash.com

April 04, 2013

The Washington State Department of Financial Institutions (DFI) has received complaints from Washington consumers who reported they obtained online payday loans from PixyCash which also does business as Northway Financial Corporation, Ltd and PixyCash.com.

PixyCash operates a website at pixycash.com and lists its email address as customercare@pixycash.com. The mailing address that has been associated with PixyCash is: Level 5, Plaza Commercial Centre, Bisazza Street, Sliema, SLM 1640, Malta.

PixyCash lists its phone number as 1-888-543-2350 and lists its fax number as 1-866-924-5665. PixyCash is not licensed by DFI, and is not registered to conduct business in the state of Washington by either the Department of Revenue or the Secretary of State.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the "Verify a License" feature on DFI’s website at www.dfi.wa.gov.

Payday Loan Collection Laws

Washington State law prohibits threatening or harassing behavior by individuals attempting to collect a debt. The federal Fair Debt Collection Practices Act states that debt collectors must send consumers a written notice within five days of the first collection phone call, stating the amount of the debt and what it relates to. Debt collectors cannot state or imply that failure to pay a debt is a crime. They cannot call before 8:00 a.m. or after 9:00 p.m. They cannot harass or abuse consumers, or contact consumers' places of employment.

Report Fraud

If you are suspicious of unlicensed activity by a payday lender please contact DFI at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at www.ftc.gov. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.

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