Washington State Department of Financial Institutions

Consumer Alert:
Hope Now Alliance

Also Doing Business As:

Loan Modification Scam

April 19, 2011

Consumers report that they contacted HOPE NOW alliance and were then referred to National Mitigators for assistance with loan modification services. Complainants also report that they paid up to $1,600.00 for loan modification services. Ultimately, no loan modification services are actually provided.

Hope Now Alliance a/k/a National Mitigators has been associated with an address location of 1500 State Street, Suite 100, San Diego, California, 921010. DFI's research indicates that the original company may no longer be active. However, consumers are cautioned that these types of operations are often closed under one name and re-opened using a different company name. The business model tends to remain constant.

Hope Now Alliance a/k/a National Mitigators is not registered with the Washington State Department of Revenue, the Office of the Secretary of State to do business in Washington, or at the Department of Licensing Master Business Division.

If You Feel You're A Victim

If you feel you have been victimized by these individuals, and you reside in Washington State, you may file a complaint with the Washington State Department of Financial Institutions by contacting the Consumer Services Division at 360-902-8703, or by filing a complaint. Blank complaint forms are available at www.dfi.wa.gov/cs/complaint.htm.

These kinds of contacts should also be reported to federal law enforcement authorities. You may contact the Federal Bureau of Investigation online: www.fbi.gov or by telephone: (202) 324-3000. We also suggest contacting the Federal Trade Commission online: www.ftc.gov or toll free: 1-877-FTC-HELP (1-877-382-4357). Complainants have also had some success contacting their local telephone carrier’s nuisance department to stop calls.

If the caller has indicated they may know private information, such as your Social Security number, other account numbers, or contact information for work or other associates, you should take steps to protect yourself against identity theft. There is information on the FTC website about steps to take to protect yourself from identity theft, and what to do to protect yourself in the event you are a victim of identity theft.

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