Washington State Department of Financial Institutions

Consumer Alert:
Home Loan Services Law Center

Unlicensed Loan Modifications

August 20, 2013

Home Loan Services Law Center was reported to be offering to provide loan modification services to Washington State consumers through direct mail solicitations. This company is not licensed by the Washington State Department of Financial Institutions (DFI), nor registered to do business in Washington by either the Department of Revenue or the Washington Secretary of State.

Home Loan Services Law Center’s solicitations provide a contact number of 888-592-0303 and a mailing address of 3108 State Route 59, Suite 124-267, Naperville, Illinois, 60564.

Loan Modification Services - Upfront Fees

Washington State law requires all individuals and companies providing third-party loan modification services to Washington residents be licensed by DFI. Additionally, the Federal Trade Commission’s Mortgage Assistance Relief Services (MARS) Rule, now Federal Regulation O, prohibits entities from requiring upfront fees prior to performing loan modification services.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the "Verify a License" feature on the DFI’s website at www.dfi.wa.gov.

Report Violators

If you feel you are in immediate danger contact local law enforcement.

If you are suspicious of unlicensed activity by a mortgage broker or loan originator please contact DFI at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

<< Back to Consumer Alerts

DFI