Washington State Department of Financial Institutions

Consumer Alert:
Gentra Finances Inc

Advance Fee Loan Scam

November 15, 2012

The Washington State Department of Financial Institutions (DFI) received two complaints from consumers who alleged they had applied for a loan online with an entity named Gentra Finance Inc. Both consumers indicated they had found this entity online at the following website: gentrafinanceinc.com, and contacted them by phone at (877) 502-5335. The website falsely indicated the entity was located at the following address: 600 University Street, Suite 800, Seattle, WA 98101.

Both consumers contacted the entity and spoke with a man named Timothy Parker who indicated they must pay an advanced fee of $400 to obtain their loans. The consumers were subsequently told that additional fees would be required to be able to obtain their loans and one of the consumers advanced up to $1400 in an attempt to obtain the loan. The consumers indicated the advance fees were wired to a Lisa Alexander in Ontario, Canada. The website for Gentra Finance, Inc has since been disabled and the phone number has been disconnected. Gentra Finance Inc. appears to be a fictitious business defrauding consumers on an advance fee loan scam.

Gentra Finance, Inc is not licensed by the Washington State Department of Financial Institutions (DFI) to conduct the business of a consumer lender. DFI could not verify the identity or contact information for the company and it appears to be a fictitious, illegitimate business entity.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on DFI's website at www.dfi.wa.gov.

Report Fraud

If you are suspicious of unlicensed activity by a mortgage broker, consumer lender, money transmitter, or escrow agent; contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you feel you have been the victim of a loan scam, contact the Federal Trade Commission at 1-877-FTC-HELP (1-877-382-4357), or online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet, contact the Internet Crime Complaint Center at www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

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