Washington State Department of Financial Institutions

Cash USA and CashUSA.net

Possible Payday Loan Collection Scam

Updated: February 18, 2014

It has been reported to the Washington State Department of Financial Institutions (DFI) that a consumer was contacted via telephone at home and work by an individual identifying himself as “Officer Nash.” This individual indicated that he represented a company by the name of Cash USA regarding a delinquent payday loan.

Calls were received several times a day and the consumer was threatened with jail unless the requested fees were paid immediately. It was also reported that representatives from Cash USA contacted the consumer’s relatives.

The consumer provided the following telephone numbers that are allegedly tied to the company: 864-556-0179, and 206-350-1619.

Additionally, DFI received a report from another consumer who was contacted numerous times via cellular phone and at work regarding a delinquent payday loan by the individual identifying himself as “Officer Nash”, interchangeably stating that he represented companies Cash USA and CashUSA.net. The consumer indicated to the caller that she did not obtain a loan. However, the caller threatened legal action against the consumer. The caller also knew the consumer’s personal information, including her social security number.

These companies are not licensed by the Washington State of Department of Financial Institutions as a payday lender, or by the Washington State Department of Revenue Business Licensing Service as a collections agent.

Collection activities are subject to the federal Fair Debt Collection Practices Act. Therefore, if you have questions regarding debt collection laws please contact the Federal Trade Commission at 382-4357 (1-877-FTC HELP), or online at www.ftc.gov.

Also, if you feel you have been a victim of a scam contact the Federal Trade Commission. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.

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