Washington State Department of Financial Institutions

Consumer Alert:
Cash Advance USA or Cash Advance

Advance Fee Loan Scam

Updated: July 31, 2014
Originally Posted: September 18, 2013

Several Washington consumers report that entities called Cash Advance USA and Cash Advance may be operating advanced fee loan scams. The consumers report that these entities contacted them by telephone and offered them loans if they first made payments using prepaid cards. After the consumers paid the advance fees, the callers and their associates demanded more payments via prepaid cards. Ultimately, one consumer lost $794.85, one lost $390, and another lost $250. None of these consumers received a loan.

In two recent cases, consumers reported receiving calls from Cash Advance and others offering advanced fee loans after disclosing personal information on several loan matching websites. In another recent case, a consumer reports that she has never applied for payday loans, but Cash Advance repeatedly called her and claimed that she had applied for a loan online.

The phone numbers associated with these apparent advanced fee loan scams are:

206-453-0126 401-380-6800 816-612-9103
206-855-3292 510-972-1677 818-570-6222
214-666-4326 707-533-1466 876-583-3590
252-296-2625 714-982-8587 876-793-9063

DFI contacted several companies providing phone service to these apparent scams. Based on phone records obtained, it appears that the individuals operating these apparent scams are in India and Jamaica.

Cash Advance USA and Cash Advance are not licensed to provide loans in Washington State. They are also not licensed to do other business in Washington State.

Verify Licenses

DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the "Verify a License" feature on DFI's website at www.dfi.wa.gov/consumers/findcompany.htm.

Report Fraud

Washington State residents, if you are suspicious of unlicensed activity by a lender please contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.

If you live in another state, find your state regulator.

If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357) or online at www.ftc.gov; or contact the Consumer Financial Protection Bureau (855) 411-CFPB or online at www.consumerfinance.gov. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.

If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.

If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.

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