Alert updated: 09/18/2013
Originally posted: 11/01/2012
The Washington State Department of Financial Institutions (DFI) has received complaints against MobiLoans. It appears that this entity is operating as a tribal online payday lender. This entity states they are wholly owned by the Tunica-Biloxi Tribe of Louisiana, a federally-recognized Indian tribe. This entity asserts that it is not subject to regulation by DFI and that only the United States government has jurisdiction over federally recognized tribes and their business activities.
MobiLoans is not licensed by DFI. This entity is not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State. Washington residents are advised that state law provides in RCW 31.45.105(1)(d) and (3) that a small loan made by an unlicensed entity to a person physically located in Washington is uncollectible and unenforceable in Washington State.
MobiLoans operates a website at www.mobiloans.com and lists its phone number as (877) 836-1519. The addresses that have been associated with this entity are: 151 Melacon Road and P.O. Box 1409, Marksville, Louisiana 71351.
If you have a complaint against MobiLoans, you can contact MobiLoans at:
PO Box 1409
Marksville, LA 71351
Fax: (877) 891-7862
Phone: (877) 836-1519
DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on the DFI’s website at www.dfi.wa.gov/consumers/findcompany.htm.
Payday Loan Debt Collection Laws
Collection activities are subject to the federal Fair Debt Collection Practices Act. Therefore, if you have questions regarding debt collection laws please contact the Federal Trade Commission at 1-877-FTC HELP, or online at www.ftc.gov.
Debt collectors cannot state or imply that failure to pay a debt is a crime. They cannot call before 8:00 a.m. or after 9:00 p.m. They cannot harass or abuse consumers, or contact consumers' places of employment.
Washington State residents, if you are suspicious of unlicensed activity by a payday lender please contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.
If you live in another state, find your state regulator.
If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357) or online at www.ftc.gov; or contact the Consumer Financial Protection Bureau (855) 411-CFPB or online at www.consumerfinance.gov. Because the scammers have access to bank account information and social security numbers, victims should consider themselves victims of identity theft and take appropriate precautions. The Federal Trade Commission has information for victims of identity theft available online at www.ftc.gov.
If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.
If you feel you have been the victim of a loan scam and are concerned about your personal financial information, contact your banking institution, and the three major credit bureaus.