Consumers have reported that they were contacted via telephone by Home Care Alliance Group a/k/a Home Protection Firm (Home Care Alliance). Home Care Alliance Group was paid fees for third party loan modification services that were not provided. The principals of record have been identified as Dan Clark, Mark Sanders, Dennis Scott, Stephanie Smith, Oliver Hamilton and Ryan Lopez.
Addresses that have been associated with Home Care Alliance include 4533 MacArthur Blvd Ste 329, Newport Beach CA 92660 and 330 S Hope, Los Angeles CA 90071. Phone numbers that have been associated with Home Care Alliance include 800-547-6533 and 800-385-6862. The associated website domain, “homecarealliancegroup.com” and “homeprotectionfirm.com” are no longer operational and presented no additional information regarding the true nature of this fraudulent entity.
Additionally, Home Care Alliance is not licensed by the Washington State Department of Financial Institutions, nor is Home Care Alliance registered with the Washington State Department of Revenue, the Office of the Secretary of State, or the Department of Licensing Master Business Division to do business in Washington State.
If you feel you have been victimized by these individuals, and you reside in Washington State, you may file a complaint with the Washington State Department of Financial Institutions by contacting the Consumer Services Division at 360-902-8703, or by filing a complaint. Blank complaint forms are available at www.dfi.wa.gov.
These kinds of contacts should also be reported to federal law enforcement authorities. You may contact the Federal Bureau of Investigation online: www.fbi.gov or by telephone: (202) 324-3000. We also suggest contacting the Federal Trade Commission online: www.ftc.gov or toll free: 1-877-FTC-HELP (1-877-382-4357).
If the caller has indicated they may know private information, such as your Social Security number, other account numbers, or contact information for work or other associates, you should take steps to protect yourself against identity theft. There is information on the FTC website at www.ftc.gov regarding steps you may take to protect yourself from identity theft.