Washington State Department of Financial Institutions

Privacy Notice Information

Thank you for visiting the Washington State Department of Financial Institutions (DFI) website and reviewing our Privacy Notice. This statement addresses the collection, use, security of and access to information that may be obtained through use of the DFI website. This notice covers the following topics:

Information Collected and How it is Used

Information collected if you only browse this site:

If you do nothing during your visit to the website but browse, read pages, or download information, we do not collect or store any information from you.

What we collect if you volunteer information:

If during your visit to our website you send an email or perform some other transaction online, the following information will be collected:

  1. The email address, and contents of email, for those who communicate with us via email.
  2. Information volunteered through an online form for any other purpose.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.

We use your email to respond appropriately. This may be to respond to you, to address issues you may identify, to further improve our website, or to forward the email to another agency for appropriate action. Information from other online forms is used for processing licensing, registration or exemption applications or for investigating consumer complaints.


Personal Information and Choice

You may choose whether to provide personal information online.

"Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily provide it to us by sending us email or completing an online form. You may choose not to contact us by email or to provide any personal information using an online form. Your choice not to participate in these activities will not impair your ability to browse the DFI website and read or download any information provided on the site.

If personal information is requested on the website or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.

If you believe that your personal/private information is being used for a purpose other than what was intended when submitted, you may contact the DFI contact person as shown in the Contact Information Section of this statement.

Users are cautioned that the collection of personal information requested from or volunteered by children online or by email will be treated the same as information given by an adult, and may be subject to public access.


Public Access to Information

In the State of Washington, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided by both state and federal laws.

All of the information collected at this site becomes public record that may be subject to inspection and copying by members of the public, unless an exemption in law exists. RCW 42.56.070 states that:

"Each agency, in accordance with published rules, shall make available for public inspection and copying all public records, unless the record falls within the specific exemptions of *subsection (6) of this section, this chapter, or other statute which exempts or prohibits disclosure of specific information or records. To the extent required to prevent an unreasonable invasion of personal privacy interests protected by this chapter, an agency shall delete identifying details in a manner consistent with this chapter when it makes available or publishes any public record; however, in each case, the justification for the deletion shall be explained fully in writing."

In the event of a conflict between this Privacy Notice and the Public Records Act or other law governing DFI’s disclosure of records, the Public Records Act or other applicable law will control.


Nondisclosure of Certain Personal/Private Information

DFI may request or require you to provide certain personal/private information in order to lodge a complaint or obtain information. The information is requested or required in order to achieve the purpose. You may choose not to provide this information, but if you choose not to provide it we will be unable to fulfill the purpose, and you will have to fulfill the purpose in person, by mail, or otherwise.


Review and Correction of Personally Identifiable Information

You can review any personally identifiable information we collect about you by using the information in the Contact Information section at the end of this Notice. You may recommend changes to your personally identifiable information you believe to be inaccurate by submitting an email or letter request that credibly shows the inaccuracy. We will take reasonable steps to verify your identity before granting access or making corrections (RCW 43.105.310).



DFI, as developer and manager of the DFI website, has taken steps to safeguard the integrity of its data and prevent unauthorized access to information maintained by DFI.

This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the DFI website.



The DFI website has many links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the DFI website and this Privacy Notice will not apply. When you link to another website, you are subject to the privacy policy of that new site.

Neither the State of Washington, nor any agency, officer, or employee of the State of Washington warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at their own risk.


DFI Contact Information

To review your personal information, request correction of your personal information or comment about the information presented in this Privacy Notice, contact:

Director’s Confidential Secretary
PO Box 41200
Olympia WA 98504-1200
Fax: 360-586-5068
Phone: 360-902-8707
Email: confsec@dfi.wa.gov

To offer comments about DFI's website contact:

DFI Webmaster
PO Box 41200
Olympia WA 98504-1200
Phone: 360-902-0506
Email: webguy@dfi.wa.gov


Copyright, Trademark and Other Intellectual Property

The Washington State Department of Financial Institutions (“DFI”) is a public agency of the State of Washington, and, accordingly, the record of its official actions, as represented on this website, is public domain and subject to fair use. This includes recitation of Washington State Law and Regulations, together with the DFI’s press releases, bulletins, notices, interpretive statements, opinions, no action letters, rulings, orders, and the like, that have been reproduced on the website.

The public domain and fair use of the content of this website are, however, subject to the following restrictions and limitations:

If you have any questions concerning this notice, you may address them to webguy@dfi.wa.gov or call (360) 902-0506.