Washington State Department of Financial Institutions

Online Security:
Beware of DFI Impersonators

The Washington Department of Financial Institutions (DFI) has received reports of fraudulent emails and phone calls that have the appearance of coming from DFI.

The individuals claim to work for DFI and occasionally use the names of real DFI employees. They try to trick you into revealing personal information, bank account information, and may even ask you to send them money.

DFI wants you to know that we will not ask for your personal and financial information via email. While we do contact residents about complaints filed, we never do so unsolicited.

If you are unsure of the legitimacy of an email or phone call from DFI, call our main number at 1.877.RING DFI (746-4334) or email us at webguy@dfi.wa.gov.

About communication from DFI:

Suspicious emails or phone calls: What to do

Common phrases used in fraudulent emails or phone calls:

"Verify your account."
The Department of Financial Institutions and your bank or credit union will not ask you to send passwords, login information or user names, Social Security numbers, or other personal information through email. If you receive an email message from someone asking you to update your credit card information, do not respond: This is a phishing scam.

"If you don't respond within 48 hours, your account will be closed."
These messages convey a sense of urgency and trick you into responding.

"Your account has been comprised."
Again, these messages convey urgency and trick you into responding.

“Respond to have your funds released.”
These scams claim that you have money waiting to be released and that you need to reply immediately with your personal and financial information.

"Verify your bank or credit union deposit insurance coverage”
These fraudulent emails and phone calls trick individuals into revealing account information to ensure that their deposits are insured. To ensure your deposits are insured you should contact your bank or credit union, or contact the FDIC for banks or NCUA for credit unions.

Fraudulent email example:

Dear Your Name
Good Morning this is to notify you that we received instruction From Bank to go ahead and release the funds here at

BANK
Address
Washington D.C

We did the transfer on Monday, we have just received a stop order from,

Washington State Department of
Financial institution
150 Israel Rd SW
Tumwater WA 98501
PO Box 41200
Olympia WA 98504-1200

Scott Jarvis, Director

For further instruction on how to get your funds released to you, you are to Contact,

Mr. Scott Jarvis
Tel: 206-339-1752
Fax: 206-339-7227
Email: ScottJarvis_dfiwa@washingtondc.usa.com

As soon as we get clarification from the Department of Financial Institution the transfer will be effect without further delay.

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